Most answers live in the docs. For anything else, a message or an email reaches a human, and we aim to reply within 24 hours.
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Setup, SSL proxying, breakpoints, scripting, and more: start with the docs home or the troubleshooting guide.
Questions, licensing issues, bug reports, or feature requests: support@minpinproxy.com. Include your macOS version and app version.
See what changed in the changelog, and report bugs with the form below.
Lost your key or didn't get the email? See License & Activation, then email us with your order ID. Every issuance is logged and we can re-send.
Questions, bug reports, feature ideas or license trouble. It goes straight to a human, and we reply to the email you give here.
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Didn't get a reply? Check your spam folder, or email support@minpinproxy.com.
SSL decoding is opt-in per host. Trust the CA (guide), then enable SSL proxying for that domain (guide).
Check that MinPin is set as your system or per-app proxy and that recording is on. The troubleshooting guide covers the usual causes.
Open MinPin → Settings → License, paste your key, and click Activate License. Details on License & Activation.
See Proxy iOS & Android. It walks through Wi-Fi proxy setup and installing the CA on the device. iOS Simulator has a one-click setup under Help → Setup Guide.
Installing MinPin Helper (Settings → Tools → Install Helper) or trusting the CA certificate requires admin approval. The prompt should show MinPin. Helper install is optional for basic capture but recommended for reliable system-proxy toggling.
No. Captured traffic stays on your Mac. MinPin can send anonymous usage and crash diagnostics through Google Firebase (on by default, never including captured traffic). To stop it, turn off Send anonymous usage & crash data in Settings → General. See the Privacy Policy.